Privacy Policy

1. Introduction

This Privacy Policy describes how Dirivio ("we," "us," or "our") collects, uses, and shares your personal information when you use our web and mobile application (the "App"). We are committed to being transparent about our data practices and protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

• Data Controller: Dirivio
• Contact Details: Varju Mate ev. , 8000 Székesfehérvár, Nagykárolyi u. 15, Hungary, info@dirivio.com

2. Legal Basis for Processing Your Personal Data

Under the GDPR, we must have a legal basis to process your personal data. We rely on the following:

• Legitimate Interests: We process your data to operate and improve our business and provide a functional user experience.
• Consent: We will seek your explicit consent for specific types of data processing, such as for marketing communications. You have the right to withdraw this consent at any time.
• Performance of a Contract (Future): In the future, when real bookings are enabled, we will process your data as necessary to fulfill the booking contract.

3. Information We Collect and Purpose of Processing

• Information you provide to us:
  • First Name & Email Address: Collected when you use our chat function.

    Purpose: To facilitate communication between you and accommodation providers.

    Legal Basis: Legitimate Interests.

• Automatically collected information:
  • Cookies and Tracking: We use cookies and analytics to collect technical data.

    Purpose: To analyze app usage, improve user experience, and for marketing.

    Legal Basis: Legitimate Interests. For non-essential cookies, we will obtain your explicit consent via a cookie banner.

• Future Data Collection:
  • Credit Card Information: Once live, we will collect credit card information to facilitate "Pay-at-Stay" no-show or late cancellation policies.

    Purpose: To secure a reservation and fulfill the terms of the booking contract.

    Legal Basis: Performance of a Contract.

We only collect the minimum amount of data necessary for the specified purposes, in line with the GDPR principle of data minimization.

4. Data Sharing and Recipients

We do not sell your personal information. We may share your information with the following parties, only as necessary:

• Accommodation Providers: We share your first name and email with the providers you communicate with.
• Service Providers (Data Processors): We use third-party providers for services like hosting, analytics, and email marketing.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected. Once data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• The Right to be Informed
• The Right of Access
• The Right to Rectification
• The Right to Erasure ("Right to be Forgotten")
• The Right to Restrict Processing
• The Right to Data Portability
• The Right to Object
• The Right to Withdraw Consent

To exercise any of these rights, please contact us at info@dirivio.com.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We will only do so if there are appropriate safeguards in place, such as standard contractual clauses.

8. The Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection supervisory authority.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on the App and updating the "Last Updated" date.